Vice Chairman & CEO,EXL Service
Rohit Kapoor is the Vice Chairman and CEO of EXL. He co-founded the company in 1999 and since then has held various roles including CFO and President and Chief Operating Officer. Rohit has helped create a business model that is high growth, futuristic and built on the premise of delivering tangible business impact to customers.
Today, EXL is a fast growing operations management and analytics company that help businesses enhance growth and profitability in the face continuous disruption. Using its proprietary, award-winning Business EXLerator Framework™, EXL looks deeper to help companies re-design global operations, enhance data-driven insights, become ultra- customer centric, and manage risk and compliance. The company has grown annually by ~22% since its IPO in 2006. Headquartered in New York, EXL has more than 24,000 professionals in locations throughout the United States, Europe, Asia, Latin America, Australia and South Africa. In 2015, EXL was named as one of Forbes top 100 most trustworthy companies in America.
Rohit currently sits on the Board of CA Technologies (NASDAQ:CA) and has been a board member since April 2011. Rohit is an active member of NASSCOM BPM Forum and also serves as the Chairperson of the US Chapter of ASSOCHAM, the apex Chamber of Commerce and Industry of India. Since March 2014, Rohit has been a director of New York Tri-State chapter of Pratham USA, a
Non-profit organization. Rohit was recognized as one of the top 25 most influential professionals driving the sourcing industry in Globalization Today’s Powerhouse 25 in 2011.
Rohit resides in Scarsdale, New York. He is married with two children. He is an avid golfer and wine collector. He holds a Bachelor in Technology degree from Indian Institute of Technology, Delhi, India and an MBA degree from Indian Institute of Management, Ahmedabad, India.